...Quan Hoang Nguyen Tran Purpose This research aims to develop a standardized scale to measure performance management within the academic library sector, encompassing five core dimensions: preliminary conditions, strategic planning, performance assessment, progress review and performance...

..., 2020). Academic library Internationally accredited department Library quality assurance Library accreditation Database that assists in the use of citation tools such as EndNote. UNS also subscribes to Turnitin as a similarity checker tools software that UNS lecturers, staff and students...

...Elizabeth Namale Kawuma Lwanga; Patrick Ngulube Purpose Client-led service innovation has gained currency in academic libraries owing to ever-shifting client preferences. Library clients are interested in determining which services libraries should offer to meet their information needs. Several...

...Ann MacMillan Dyer; Lauren Starbird Purpose This case study evaluates the success of a change management process in a very small academic library at a public, rural college. It considers the existing literature on the subject and how it applies to this setting and details the change process...

...Pramod Kumar; Shri Ram Pandey; Shweta Gupta Purpose The study aims to investigate returns on investment (ROI) from the academic library of India's top ten leading university libraries in terms of research publication. Librarians help academic researchers in a variety of ways. Some of these methods...

...A.K. Mahbubul Hye; Nurakmal Ahmad Mustaffa; Md. Mamun Habib Purpose The supply chain (SC) model is commonly utilized in manufacturing and has also been adapted to a variety of service industries with similar goals. However, in a few service industries, most notably academic libraries, the SC model...

.... This will assist in the creation of good digital information products for smartphone users. Santosh Abaji Kharat can be contacted at: [email protected] QR code Green and black QR code Library services Smartphone library users Digital information product Academic library 05 10...

...Tinyiko Vivian Dube Purpose The Fourth Industrial Revolution (4IR) and the Coronavirus Disease 2019 (COVID-19) have challenged the academic libraries system with a paradigm shift that has never been experienced before. This article highlights how the library staff offered support with the 4IR...

... system Academic library This article outlines how an existing information literacy (IL) course was developed and embedded into a learning management system (LMS) with the aim of creating a blended learning environment for the course. This article reports on the first phase of this development...

...Dyah Puspitasari Srirahayu; Esti Putri Anugrah; Khoirotun Layyinah Purpose This study aims to determine the NPS score of state academic libraries users in Indonesia, the relationship between user loyalty and NPS scores and the relationship between user satisfaction with NPS. Design/methodology...

... universities. Design/methodology/approach This paper uses a mixed-methods design. Quantitative data were collected through an online survey (82 respondents) and qualitative data were collected through semi-structured interviews with 10 international and 10 domestic students. Findings Academic library...

...Zhixian Yi Purpose This study aimed for the examination of the change decision-making approaches utilised by academic library directors and the identification and explanation of the determinants of the utilised approaches. Design/methodology/approach The data were collected from a survey...

...Khalil Ismayilov; Nadir Ismayilov; Vafa Mammadova Purpose The purpose of this paper is to comparatively study the library and information services provided by three academic libraries – Baku State University Scientific Library, ADA University Library and Information Services and Khazar University...

... Student success Academic library Engaged alumni Engaged students Library fundraising Many academic libraries have experienced and will most likely continue to experience difficulties with securing appropriate funding (Citti and Zuccoli, 2013 ; Crumpton, 2016 ; Doan and Morris, 2012 ; Rader...

... is shown. Petra Düren can be contacted at: [email protected] 11 01 2017 27 04 2017 05 05 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only NPM Public library Academic library New public management Financial...

...Gihani S. Rajapakse; K. Kiran Purpose The purpose of this paper is to explore succession planning in academic libraries, specifically to understand how succession planning is carried out and how the decisions-making styles of library managers influence each stage of the succession planning...

... Limited Licensed re-use rights only Academic performance Exploration Information seeking Academic library Hellenic Open University Academic self-efficacy Considerable research attention has focused on examining the determinants of students’ academic performance (Brown et al...

...Emy Nelson Decker Purpose The purpose of this paper is to explore the issues surrounding professionals whose legacy skills do not align with the new directions in which the academic library is moving. It also examines the ways in which the disappearance of traditional roles impacts librarians...

...Galina Letnikova; Na Xu Purpose One of the most innovative library services recently introduced by public and academic libraries, the technology of 3D printing, has the potential to be used in multiple educational settings. The purpose of this paper is to examine how this novel library digital...

... in libraries. In this qualitative research, 16 leaders and change managers of public as well as academic libraries from Germany, USA, Greece, UK, and Finland have participated (for more information on this research project see Düren, 2013 , pp. 17-25). Figure 1 Components of the empathic change...