The article looks at how coaching has become more accessible and functional with direct benefits for the individual and the organization.
The coaching program in each example sited was developed and delivered over a period of several months. In most instances, coaching was included as assessment of needs, group based training (a workshop) followed by tailored coaching. Key outcomes and goals were agreed between the coach and the individual.
Results were measured by holding a review to assess the issues, barriers, objectives, learning and successes.
The following key learning points are outlined: recipient and coach clarify and agree objectives; engage and gain commitment to the coaching plan; assess activity to track learning and measure results; integrate the learning into the workplace; and encourage recognition of successes and celebrate them.
